Skip to content
Relay
12 findings

Margaret Ellison, advisor (synthetic persona)Senior advisor, founder and executive practice, New YorkAbout $820M across 183 households; four relationships above $50M; 7 of those households are in this prototypeWho's who

Okafor-Lind household

Multigenerational family trust. $5M+. $31.6M. Grantor is 79, next generation unengaged. The asset-retention archetype.

Book

A. Okafor-Lind, 79 and T. Okafor-Lind, 25 and N. Okafor-Lind, 22. Liquidity covers 60 months of 24 wanted; single name none against the family's 10% rule. 2 opportunities are on the list.

Read the briefing

Advice state against Liquidity, Longevity, Legacy

StrategyFundedTargetCoverageDriving assumption
Liquidity60 months24 months
Funded
24 months of trust distributions
Longevity$12M$10M
Funded
Grantor, age 79
Legacy$18M$20M
Gap $2M
Next generation, currently unengaged

Holdings

HoldingValueWeight
Diversified core model$29.8M94%
Cash$1.8M6%

Single-name exposure 0% of investable assets.

IPS constraints and persons

  • At most 10% in any one stock
  • Keep 12 months of cash before locking money up
  • Risk level at most 3 of 5

Persons (3): A. Okafor-Lind, trustee; T. Okafor-Lind, beneficiary; N. Okafor-Lind, beneficiary. Each person counts separately toward the retail-investor threshold.

People

  • A. Okafor-Lind, 79 (trustee)
  • T. Okafor-Lind, 25 (beneficiary)
  • N. Okafor-Lind, 22 (beneficiary)

How to work with this client

  • Channel: call (Client setting)
  • Best time: Tuesdays, with the trustee's daughter joining (Client setting)
  • Notes: full (Firm default)
  • Escalate unsigned forms after: 14 days (Firm default)
  • Call first Speak to the client before any written note (Client setting)
All settings and where they come from

Contact history and team notes

  • Meeting, 60 days ago: Trustee meeting; next generation did not attend
  • Client service associate, 3 days ago: T. Okafor-Lind turns 25 this month; the trust's distribution provision activates.

Open tasks

  • Invite both beneficiaries to a next-generation session (Advisor, due in 14 days)
  • Refresh client information for two beneficiaries (Client service associate, 1 days overdue)

Paperwork

  • due Client information refresh: T. Okafor-Lind (5 days open)
  • due Client information refresh: N. Okafor-Lind (5 days open)
  • signed Trust certification
All paperwork

Service requests

  • Beneficiary change “Please change the primary beneficiary on the trust account to N. Okafor-Lind.”
All service requests

Documents this client's view is grounded in

  • Account review and documentation procedure (procedure extract, prototype corpus day 1)

Composite persona: built from

Invented name and figures inside published ranges. Who's who

Money elsewhere, and the next conversation

Nothing on file says money is held elsewhere; wallet share reads as 100%. Wallet share

Next conversation: A beneficiary turns 25; a trust payout rule starts. Who to call

Draft for you: "Hi A. Okafor-Lind, something on your file is worth a conversation: a beneficiary turns 25; a trust payout rule starts. I have the options ready to walk through."

Open opportunities

  • Beneficiary reaches 25; trust distribution provision activates. Evidence
  • KYC refresh due for two beneficiaries. Evidence