Tuesday morning, Margaret
What the agents did while you were away, and the few things only you can decide.
Agent read or preparedYou decide or sendClient said or holds
19 agents read 36 records across 7 households, 5 captured messages, 11 channels and 9 documents, against 12 rules. 5 things need you, worst first below. 24 actions are drafted and waiting; accepting one sends nothing, you do. 11 opportunities are on today's list.
- 4 meetings today; the first is 9:30 Renner quarterly call. Review packs are built.
- 4 things clients said that look like opportunities, each cited to the sentence.
- 3 rule changes proposed to a principal, tighten only.
Start with: 5 channels you use are not captured
Detection, evidence, the drafted remediation and the consequences are the agents'. The decision is not: nothing here sends, writes to a record, clears its own finding or loosens a rule.
1. Decide now (5)
2. Review what the agents prepared (24)
AgentHold pending disposition
AgentDraft to client: A correction to my last message
AgentDraft to advisor: A recommendation went out without review
AgentRewrite the message without the projection and resend through review
AgentQueue this message for review under the written supervisory procedures
AgentHold pending disposition
AgentCallback on the number on file
AgentRequest: Trusted contact designation
AgentRecord the conversation and the decision on the account under Rule 2165
AgentDraft to client: Your Inherited utility holding position has grown
AgentConcentration conversation before the ceiling is crossed
AgentPrepare a staged-reduction illustration for Inherited utility holding
AgentDocument the rationale for holding Inherited utility holding at 38 percent, or prepare a bounded reduction from the approved shelf
AgentConcentration review with the client
AgentDraft to client: Your Operating business stake (illiquid) position has grown
AgentConcentration conversation before the ceiling is crossed
AgentPrepare a staged-reduction illustration for Operating business stake (illiquid)
AgentDocument the rationale for holding Operating business stake (illiquid) at 77.1 percent, or prepare a bounded reduction from the approved shelf
AgentConcentration review with the client
3. What else ran, 8 of 19 clean
- Communications surveillance1 raised · 2 prepared
- Marketing review1 raised · 3 prepared
- Complaints0 raised · 0 prepared
- Record completeness2 raised · 3 prepared
- Recommendation evidence0 raised · 0 prepared
- Sales practice5 raised · 12 prepared
- Vulnerable client protection3 raised · 4 prepared
- Conduct0 raised · 0 prepared
- Research7 briefings, 19 things not established
- Retrieval9 documents, 1 past review
- Discovery4 opportunities found in what clients said
- Options and consequences6 proposals carried to the morning after
- Rule-change proposer3 rule changes proposed to a principal
- Meeting prep4 meetings today, review packs built
- Onboarding4 forms past the escalation deadline, reminders drafted
- Held-away money3 households hold money elsewhere, $4.1M stated; your wallet share is 98%
- Book economics0 under-served, 0 time-heavy, at $37K an hour
- Next conversation5 to call this week; first is Brandvold: Pension or transfer value
- Ranking11 ranked by firm default weights; tune them
What Relay will not do, and where that is enforced
- Never sends. No module can reach an outbound transport. You send, post and submit.
- Never decides eligibility. Eligibility, ranking, the recipient count, the supervisory regime and every consequence are deterministic code.
- Never clears its own findings. An agent detects and drafts; a principal dispositions.