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Relay
12 findings

Margaret Ellison, advisor (synthetic persona)Senior advisor, founder and executive practice, New YorkAbout $820M across 183 households; four relationships above $50M; 7 of those households are in this prototypeWho's who

Review pack: D. Vasquez-Hale

No meeting booked today; this pack is ready for the next one.

  • Channel: email (Firm default)
  • Best time: Lunchtime (Client setting)
  • Notes: full (Firm default)
  • Escalate unsigned forms after: 14 days (Firm default)
All settings and where they come from

Briefing: what has changed, what is inferred, and what could not be established

D. Vasquez-Hale (41) · $500K to $5M · $1.2M · last contact: Email, 21 days ago, sent the 401(k) rollover form for signature

Section order: Firm default.

What has changed

Goals with a gap

  • Cash for planned spending 8 months of 12 months. 12 months of spending
  • Retirement $1.05M of $3M. Retirement at 62

Decisions to make

No product decisions pending.

Open items

  • escalated 401(k) rollover form (21 days)
  • due Rollover recommendation record (3 days)
  • Question “What happens to my old 401(k) if I don't sign the form yet?”
  • Advisor Follow up on the rollover signature (2 days overdue)
  • Advisor First annual plan review (due in 30 days)

Talking points

  1. Open with what has changed since the last conversation
  2. Walk through the goals that have a gap
  3. Agree who does what on the open items

Documents to have to hand

  • Account review and documentation procedure (procedure extract)

Everything in this pack comes from the client file. Nothing is generated.