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Relay
12 findings

Margaret Ellison, advisor (synthetic persona)Senior advisor, founder and executive practice, New YorkAbout $820M across 183 households; four relationships above $50M; 7 of those households are in this prototypeWho's who

Review pack: Alcott family

2:00, Alcott annual review. Annual review; required withdrawals start next year.

  • Channel: email (Firm default)
  • Best time: Afternoons; both spouses on the call (Client setting)
  • Notes: full (Firm default)
  • Escalate unsigned forms after: 14 days (Firm default)
All settings and where they come from

Briefing: what has changed, what is inferred, and what could not be established

R. Alcott (72), S. Alcott (70) · $5M+ · $8.4M · last contact: Meeting, 120 days ago, annual review; agreed to revisit cash once withdrawals start

Section order: Firm default.

What has changed

Goals with a gap

  • Cash for planned spending 11 months of 36 months. 36 months of spending at $22K a month
  • For the next generation $900K of $1M. Bequest to two children

Decisions to make

  • Cash covers 11 of 36 months as required withdrawals start: 3 options allowed, 5 blocked, about $550K. See options
  • $200K municipal bond matures in 30 days: 3 options allowed, 5 blocked, about $200K. See options

Open items

  • escalated Beneficiary designation update (30 days)
  • due Required withdrawal election (2 days)
  • Distribution set-up “Set up this year's required withdrawal, paid monthly.”
  • Advisor Confirm this year's withdrawal amount (due today)
  • Client service associate Update beneficiary forms (3 days overdue)

Talking points

  1. Start from their 2:00 review agenda
  2. Show the 11 of 36 months gap on screen
  3. Use the maturing $200K bond first
  4. Confirm this year's withdrawal amount

Documents to have to hand

  • Sizing a Liquidity strategy (research note)
  • Municipal ladder, 1 to 7 years (product one-pager)
  • Treasury ladder, 0 to 3 years (product one-pager)

Everything in this pack comes from the client file. Nothing is generated.