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Relay
12 findings

Margaret Ellison, advisor (synthetic persona)Senior advisor, founder and executive practice, New YorkAbout $820M across 183 households; four relationships above $50M; 7 of those households are in this prototypeWho's who

Briefing: Thornbury family

Last conversation 14 days ago by call. What has changed since, what the file says, what Relay infers, and what it could not establish.

Research · ran day 0, 06:30

You last spoke 14 days ago by call. Since then 5 things changed. I can cite 6 facts to a field, I infer 2 with a confidence, and there are 2 things I could not establish; ask about those first.

  • Client$1.2M capital call due in 60 days. Observed 4 days ago.
  • ClientThe family company raised a late-stage funding round. Observed 5 days ago.
  • The Legacy goal has a target but nothing funding it, and the file records intent only.
  • 5 channels the advisor uses are not captured at all: calendar, voice, sms, chat, social. Anything the client said there is not in this briefing. 2 more (meeting, crm) are captured without a retained copy.

Ask: Is the legacy target still what you want, and when would you like to s...

Since you last spoke

  • $1.2M capital call due in 60 days. Observed 4 days ago.

    Flagged opportunitydata/clients/hh-thornbury.json#opportunities[0]
  • The family company raised a late-stage funding round. Observed 5 days ago.

    Flagged opportunitydata/clients/hh-thornbury.json#opportunities[1]
  • Client service associate noted today: "K. Thornbury's CFO emailed the capital call notice this morning."

    Team note, todaydata/clients/hh-thornbury.json#notes[0]
  • Service request 2 hours ago by email from the client's cfo: "Please wire $1.2M to the fund for the capital call on the 15th." Classified money movement; a callback to a number on file is required before it moves.

    Service requestdata/service-requests.json#sr-thornbury-wire
  • Requested yesterday and still unsigned: Standing wire instructions for capital calls.

    Paperworkdata/clients/hh-thornbury.json#paperwork[0]

What the file observes

  • Last contact 14 days ago, by call: Discussed the company's late-stage funding round.

    Contact, 14 days agodata/clients/hh-thornbury.json#contactHistory[0]
  • Liquidity is 18 months short: 6 of 24 months. Assumption on file: Near-term capital call on the operating business.

    Liquidity goaldata/clients/hh-thornbury.json#goals[0]
  • Longevity is $4M short: $5M of $9M. Assumption on file: Sale of the business in 5 to 7 years.

    Longevity goaldata/clients/hh-thornbury.json#goals[1]
  • Legacy is $4M short: $0 of $4M. Assumption on file: Succession to two children.

    Legacy goaldata/clients/hh-thornbury.json#goals[2]
  • Cash for planned spending covers 6 months; the household's rule asks for at least 12.

    Holdingsdata/clients/hh-thornbury.json#holdingsClient ruledata/clients/hh-thornbury.json#constraints[1]
  • Prefers to be contacted: Early morning, before the plant opens.

    Client preference, contact windowdata/clients/hh-thornbury.json#preferences.values

What Relay infers, least certain first

  • The firm's account record carries a note: "A 1.2M wire to a fund, requested by the client's CFO rather than the client." Its meaning has not been confirmed with the client.

    Inferred, 70 percentAsk: Confirm the request came from the client and was understood.

    Supervisory record, notedata/clients/hh-thornbury.json#supervisory.note
  • The evidence behind "The family company raised a late-stage funding round" rests on documents that disagree (concentration plan suffices). Retrieval leans on the newer one; that lean is not a decision.

    Inferred, 85 percentAsk: Check which view the desk stands behind before quoting either.

    Evidencedata/clients/hh-thornbury.json#opportunities[1]
What an inference is here, and what a model would do
An inference is a sentence Relay produced from a record that was written for another purpose: a colleague's note, an earmark on a holding, a flag on the firm's account record. Each carries the confidence its probe assigns (a team note 70 percent, a text classification 80 percent, file arithmetic 85 percent) and the question that would turn it into an observation. In production a model would draft these sentences and could read free text more capably; it would still not decide what is observed against inferred, what is missing, or what may be asserted without a record behind it.

What Relay could not establish

  • The Legacy goal has a target but nothing funding it, and the file records intent only.

    A target with no funding plan is a conversation that has not happened yet, or one nobody wrote down.

    Ask: Is the legacy target still what you want, and when would you like to start funding it?

    Legacy goaldata/clients/hh-thornbury.json#goals[2]
  • 5 channels the advisor uses are not captured at all: calendar, voice, sms, chat, social. Anything the client said there is not in this briefing. 2 more (meeting, crm) are captured without a retained copy.

    A briefing assembled from captured channels is only as complete as the capture.

    Connected channelsdata/advisors/adv-a.json#connections

Questions worth asking

  1. Is the legacy target still what you want, and when would you like to start funding it? from: The Legacy goal has a target but nothing funding it, and the file records intent only.
  2. Confirm the request came from the client and was understood. from: The firm's account record carries a note: "A 1.2M wire to a fund, requested by the client'…
  3. Check which view the desk stands behind before quoting either. from: The evidence behind "The family company raised a late-stage funding round" rests on docume…

Assembled from

  • Flagged opportunity14 claims
  • Service request1 claim
  • Connected channels1 claim

12 probes ran: last-contact, since-last-contact, goals, holdings, people, notes-intent, held-away, supervisory-inputs, client-information, preferences, coverage, evidence.

What this briefing cannot have seen

calendar, voice, sms, chat, social: in use by the advisor, captured by nothing. Connected channels.

Nothing here was drafted for the client, and nothing is sent. The advisor takes it into the conversation.

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