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Relay
12 findings

Margaret Ellison, advisor (synthetic persona)Senior advisor, founder and executive practice, New YorkAbout $820M across 183 households; four relationships above $50M; 7 of those households are in this prototypeWho's who

Briefing: C. Pell

Last conversation 150 days ago by video. What has changed since, what the file says, what Relay infers, and what it could not establish.

Research · ran day 0, 06:30

You last spoke 150 days ago by video. Since then 4 things changed. I can cite 4 facts to a field, I infer 0 with a confidence, and there are 3 things I could not establish; ask about those first.

  • ClientCash covers 4 of 6 months. Observed 3 days ago.
  • ClientResearch note: reduce single-sector funds. Observed 2 days ago, and its evidence is refused.
  • Nothing has been heard from the client in 150 days.
  • 1 channel the advisor uses is not captured at all: voice. Anything the client said there is not in this briefing. 1 more (crm) is captured without a retained copy.

Ask: What has changed since we last spoke?

Since you last spoke

  • Cash covers 4 of 6 months. Observed 3 days ago.

    Flagged opportunitydata/clients/hh-pell.json#opportunities[0]

  • Research note: reduce single-sector funds. Observed 2 days ago, and its evidence is refused.

    Flagged opportunitydata/clients/hh-pell.json#opportunities[1]

  • Callback queue noted 6 days ago: "C. Pell asked last week how much cash to keep on hand."

    Team note, 6 days agodata/clients/hh-pell.json#notes[0]

  • Service request 4 hours ago by callback queue: "Please update my mailing address." Classified account details.

    Service requestdata/service-requests.json#sr-pell-address

What the file observes

  • Last contact 150 days ago, by video: Onboarding call; set the 6-month cash target.

    Contact, 150 days agodata/clients/hh-pell.json#contactHistory[0]

  • Liquidity is 2 months short: 4 of 6 months. Assumption on file: 6 months of spending.

    Liquidity goaldata/clients/hh-pell.json#goals[0]

  • Longevity is $750K short: $150K of $900K. Assumption on file: Retirement at 67.

    Longevity goaldata/clients/hh-pell.json#goals[1]

  • Prefers to be contacted: After 6pm on weekdays.

    Client preference, contact windowdata/clients/hh-pell.json#preferences.values

What Relay infers, least certain first

Nothing here is inferred. Every claim above is read straight off a record.

What an inference is here, and what a model would do
An inference is a sentence Relay produced from a record that was written for another purpose: a colleague's note, an earmark on a holding, a flag on the firm's account record. Each carries the confidence its probe assigns (a team note 70 percent, a text classification 80 percent, file arithmetic 85 percent) and the question that would turn it into an observation. In production a model would draft these sentences and could read free text more capably; it would still not decide what is observed against inferred, what is missing, or what may be asserted without a record behind it.

What Relay could not establish

  • Nothing has been heard from the client in 150 days.

    Goals, spending and family circumstances in this file are as old as that conversation.

    Ask: What has changed since we last spoke?

    Contact, 150 days agodata/clients/hh-pell.json#contactHistory[0]

  • 1 channel the advisor uses is not captured at all: voice. Anything the client said there is not in this briefing. 1 more (crm) is captured without a retained copy.

    A briefing assembled from captured channels is only as complete as the capture.

    Connected channelsdata/advisors/adv-b.json#connections

  • "Research note: reduce single-sector funds" has no supporting evidence in the corpus.

    It cannot be proposed on or written about until a citation resolves, so do not raise it as a recommendation.

    Flagged opportunitydata/clients/hh-pell.json#opportunities[1]

Questions worth asking

  1. What has changed since we last spoke? from: Nothing has been heard from the client in 150 days.

Assembled from

  • Flagged opportunity9 claims
  • Service request1 claim
  • Connected channels1 claim

12 probes ran: last-contact, since-last-contact, goals, holdings, people, notes-intent, held-away, supervisory-inputs, client-information, preferences, coverage, evidence.

What this briefing cannot have seen

voice: in use by the advisor, captured by nothing. Connected channels.

Nothing here was drafted for the client, and nothing is sent. The advisor takes it into the conversation.

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