Briefing: Renner family
Last conversation 23 days ago by call. What has changed since, what the file says, what Relay infers, and what it could not establish.
You last spoke 23 days ago by call. Since then 5 things changed. I can cite 7 facts to a field, I infer 3 with a confidence, and there are 2 things I could not establish; ask about those first.
- ClientSold a property for $4.1M. Money not yet on the platform. Observed 3 days ago.
- Client71% of wealth in one stock; the family's rule is 25%. Observed yesterday.
- The Legacy goal has a target but nothing funding it, and the file records intent only.
- 5 channels the advisor uses are not captured at all: calendar, voice, sms, chat, social. Anything the client said there is not in this briefing. 2 more (meeting, crm) are captured without a retained copy.
Ask: Is the legacy target still what you want, and when would you like to s...
Since you last spoke
Sold a property for $4.1M. Money not yet on the platform. Observed 3 days ago.
71% of wealth in one stock; the family's rule is 25%. Observed yesterday.
Client service associate noted yesterday: "J. Renner mentioned they want to fund a home renovation from the sale."
Service request 20 hours ago by email: "Our accountant needs last year's tax documents." Classified documents.
Requested 4 days ago and still unsigned: Grandchildren's trust account opening.
What the file observes
Last contact 23 days ago, by call: Reviewed the stock trading plan and the next sale window.
Liquidity is 36 months short: 0 of 36 months. Assumption on file: 36 months of spending at $85K a month.
Longevity is $4M short: $18M of $22M. Assumption on file: Core portfolio sized to fund spending from age 60.
Legacy is $10M short: $0 of $10M. Assumption on file: Stated intent: education trust for three grandchildren.
71% of investable assets in one name against the household's own 25% rule.
Cash for planned spending covers 0 months; the household's rule asks for at least 24.
Prefers to be contacted: Weekday mornings, before market open.
What Relay infers, least certain first
Reading the client service associate's note, the client may intend: "J. Renner mentioned they want to fund a home renovation from the sale." This is a colleague's account, not the client's words.
$96K of cash is spoken for (Estimated tax on 10b5-1 sales), so it is not counted as available. If that estimate is wrong, the liquidity picture changes.
The evidence behind "71% of wealth in one stock; the family's rule is 25%" rests on documents that disagree (concentration plan suffices). Retrieval leans on the newer one; that lean is not a decision.
What an inference is here, and what a model would do
What Relay could not establish
The Legacy goal has a target but nothing funding it, and the file records intent only.
A target with no funding plan is a conversation that has not happened yet, or one nobody wrote down.
Ask: Is the legacy target still what you want, and when would you like to start funding it?
5 channels the advisor uses are not captured at all: calendar, voice, sms, chat, social. Anything the client said there is not in this briefing. 2 more (meeting, crm) are captured without a retained copy.
A briefing assembled from captured channels is only as complete as the capture.
Questions worth asking
- Is the legacy target still what you want, and when would you like to start funding it?
- Is the earmarked amount still right?
- Confirm what was meant, and whether it has a budget and a date.
- Check which view the desk stands behind before quoting either.
Assembled from
- Flagged opportunity17 claims
- Service request1 claim
- Connected channels1 claim
What this briefing cannot have seen
calendar, voice, sms, chat, social: in use by the advisor, captured by nothing. Connected channels.